Google's hangouts feature is good value (especially
since it's free). I used it quite often a few years ago, when friends in my
gaming group started moving interstate/overseas. Once we discovered that we all
had g-mail addresses, this seemed a logical fit to replace our tabletop
sessions.
Functionally, it's like any other videoconferencing
software out there, except that it's automatically linked to your g-mail
address and Google account. Someone starts the hangout, and invites other
people in. People's propics show
up when they're speaking, or a live stream from their webcam, if enabled. We could
be individually muted, at either end. (With the state of Australian internet in
2014, people also randomly disconnected at different times. As a rule, webcams
were off, so reduce the lagging time.) We used the hangout to communicate with
each other while viewing an interactive presentation on another website.
What was interesting about hangouts at the time was its
position in the digital mediascape. Hangouts were a built-in competition with
Skype, which functioned much worse – at least in this country – even to the
extent of allowing phone calls between Google accounts. I could be sitting at
my desktop in Australia, calling my friend who had Google+ (RIP) installed on
his mobile phone, thanks to Voice Over Internet Protocol (VOIP).
Alternatively, while looking in my g-mail inbox, I can
use the same taskbar to send text messages to each other, which we used to pass
around private information during the game. This was great competition for
other instant-messaging applications at the time, including those offered by Facebook,
Lotus notes, Outlook, and 9MSN (RIP).
Unlike Lotus or Outlook, Hangouts doesn't tend to come by default in a workplace or academic environment, unless you're in a small business like I was in, where Google/Android was their default. To me, this is another fact in their favour, as they're offering industry-standard software for mass availability.
Now I see you can use still the same taskbar for making
phone calls through VOIP. This must mean that Google/Alphabet is using their
size and tech power to compete with every telco. They charge for these
connections, but not for hangouts, which is interesting.
Investigating further, these former functions are now
split into multiple applications, which hopefully means that they each use less
data & bandwidth. Hangouts still function as instant messaging and
videoconferencing, though how it's different to Duo I have yet to find out. As a
audio companion to interactive websites – particularly in the gaming industry –
it seems to have fallen out of favour compared to Discord.
Phone calls are now split between Duo and Google Phone,
both of course designed for their Pixel mobiles, to compete with the likes of
Apple.
My first preference for online audio group chat is
still through hangouts. Compared to others, it's very easy to use, very
reliable, and very easily available.
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